I have a **** Mazda *. Prior to the updates for the new year shuffle play would work in...

GetHuman-phardwic's customer service issue with Spotify from February 2019

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The issue in GetHuman-phardwic's own words
I have a **** Mazda *. Prior to the updates for the new year shuffle play would work in my car but now it does not. I reached out once before only to be told that my car is not one that is supported, even though I explained that shuffle play worked before. I think when I updated the app sometime in November **** the shuffle play simply stopped working, meaning the app versions prior to that worked fine. Only way I can get it to shuffle through my songs is through the voice command in the car which doesn’t work all too well. Can this be looked into?
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Customer service issue
Reported by GetHuman-phardwic
Feb 28th, 2019 - 3 mons ago
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Feb 28th 4:10am