Hi!!*I hope you are well**I wonder if you could help me or help me get to the team that...

GetHuman2297800's customer service issue with Spotify from February 2019

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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2297800 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2297800 can let us know if they help or not.
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The issue in GetHuman2297800's own words
Hi!!*I hope you are well**I wonder if you could help me or help me get to the team that can help me log in to my account?**I have a premium account with this email address, however since changing phones, I have not been able to use t again as I forgot the password. I have tried more than ** times to reset the password but not once I have received the email that is meant to direct me to reset the password.*As you may understand, I am paying for this account, I cannot just open a new one like our website is suggesting.**Can you please help to sort this out, or to cancel my subscription in case I cannot use that account any longer.**username : opgn*xxa*w*p*****zlikald***email : *****@***.com**Name: Carolin Garcia**Order ID: ******************Many thanks in advance!**Kind regards, *Carolin

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Customer service issue
Reported by GetHuman2297800
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 26326 others
0 customers following this


GetHuman2297800 started working on this issue
Feb 25th, 2019 11:42am

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