Hi!!*I hope you are well**I wonder if you could help me or help me get to the team that...

GetHuman2297800's customer service issue with Spotify from February 2019

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The issue in GetHuman2297800's own words
Hi!!*I hope you are well**I wonder if you could help me or help me get to the team that can help me log in to my account?**I have a premium account with this email address, however since changing phones, I have not been able to use t again as I forgot the password. I have tried more than ** times to reset the password but not once I have received the email that is meant to direct me to reset the password.*As you may understand, I am paying for this account, I cannot just open a new one like our website is suggesting.**Can you please help to sort this out, or to cancel my subscription in case I cannot use that account any longer.**username : opgn*xxa*w*p*****zlikald***email : *****@***.com**Name: Carolin Garcia**Order ID: ******************Many thanks in advance!**Kind regards, *Carolin

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Spotify

Customer service issue
Reported by GetHuman2297800
Feb 25th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 26326 others
0 customers following this

Timeline

GetHuman2297800 started working on this issue
Feb 25th, 2019 11:42am

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