I have an automatic recurring monthly debit set up to pay for Spotify Premium (USAOz.S...
GetHuman-usaozse's customer service issue with Spotify from February 2019
Help with my Spotify issue
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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-usaozse will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-usaozse can let us know if they help or not.
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The issue in GetHuman-usaozse's own words
I have an automatic recurring monthly debit set up to pay for Spotify Premium (USAOz.S*****@***.com) but everytime I access the app on my Android Samsung Note * using Google Assistant ("OK Google, Open Spotify" followed by "OK Google play *name of song in Library*") I get an error message telling me that I can't select a song unless I have a Premium subscription!**This did not used to happen so why has it now started to malfunction? The account renews on **rd of each month and was last charged on my Visa card on ** January ****, so my account is current unless you have cancelled it for some reason without informing me.**Please explain and fix this issue immediately.
GetHuman-usaozse did not yet indicate what Spotify should do to make this right.
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