We need to get a new log in and password because my husband has to log in with his Fac...

GetHuman2230274's customer service issue with Spotify from February 2019

2 views
 | 
25746 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman2230274's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2230274's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2230274 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2230274 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2230274 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2230274's own words
We need to get a new log in and password because my husband has to log in with his Facebook account and he does not know what it is and his wife is the one who is trying to use it so I'm not sure how to find out what our account is because there is no human to talk to. It has been *month since we could use our account as when i got s nee phone had to relog in.**Need to set up new login and password.**M*****@***.com*************Please help or we need to cancel
GetHuman2230274 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2230274 fixed the problem
We are waiting for GetHuman2230274 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2230274 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman2230274
Feb 18th, 2019 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 25746 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2230274 started working on this issue
Feb 18th 2:29am