I was using my Spotify perfectly fine and then it logged me out randomly. I went to log...

GetHuman2229948's customer service issue with Spotify from February 2019

9 views
 | 
25740 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman2229948's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2229948's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2229948 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2229948 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2229948 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2229948's own words
I was using my Spotify perfectly fine and then it logged me out randomly. I went to log in and it said I didn’t have the right password. So I went to rest it and I never got the email for it to the right account. And so then I logged in through Facebook and it said my email was the same. But non of the passwords I put in were right so I tried to rest it again but it doesn’t send a reset link to the associated email.
GetHuman2229948 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2229948 fixed the problem
We are waiting for GetHuman2229948 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2229948 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman2229948
Feb 18th, 2019 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 9 customers so far
Similar issue to 25740 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2229948 started working on this issue
Feb 18th 12:55am