I'm really curious how I got a new debit card and you auto renewed my subscription that...

GetHuman2227020's customer service issue with Spotify from February 2019

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The issue in GetHuman2227020's own words
I'm really curious how I got a new debit card and you auto renewed my subscription that I havent touched in weeks. And I let it fail with the old card. Where is my money? Why can you just take it, cause well? How the **** did you get my new card info to bill me with?*Please return my money. Some people are living pay check to pay check. I know its not your fault person reading this but I need help and you system has flagged a potential security risk for its customers. Thank you have a better day.
GetHuman2227020 did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman2227020
Feb 17th, 2019 - 8 mons ago
I have an issue with Spotify too
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GetHuman2227020 started working on this issue
Feb 17th 2:35pm