My spotify account got hacked. so my son deleted the hackers email and reinvited me to...

GetHuman-mrsjss's customer service issue with Spotify from February 2019

25508 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-mrsjss's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrsjss's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrsjss will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mrsjss can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mrsjss may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-mrsjss's own words
My spotify account got hacked. so my son deleted the hackers email and reinvited me to our premium account--when i accepted it asked for my email and log in it didn't work and when i tried to reset it it did not recognize my email!!! even though my son invited me thru that email. So i tried to create an account even though i would most likely lose all my music and it said the email was taken!! So HELP!!!!!!!! I have spent hours on this!!! so frustrated
GetHuman-mrsjss did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-mrsjss fixed the problem
We are waiting for GetHuman-mrsjss to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrsjss fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mrsjss
Feb 15th, 2019 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 14 customers so far
Similar issue to 25508 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mrsjss started working on this issue
Feb 15th 1:07am