(*) I have been charged by spotify for years and I just found an email from August...

GetHuman2146200's customer service issue with Spotify from February 2019

24784 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman2146200's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2146200's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2146200 will want to follow the link below to head to their help center. We will check on GetHuman2146200 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2146200 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2146200's own words
(*) I have been charged by spotify for years and I just found an email from August **** where I signed up for a trial period. So after finally finding account info, I cannot access the account to cancel it because there's been fraudulent activity. April **** I got an email saying my email has been updated BUT I have not updated the email. The aol email is old and I don't monitor it. The original (actually mine) email is *****@***.com. The FRAUDULENT EMAIL IS *****@***.com
GetHuman2146200 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2146200 fixed the problem
We are waiting for GetHuman2146200 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2146200 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2146200
Feb 6th, 2019 - 4 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 24784 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2146200 started working on this issue
Feb 6th 2:36pm