Shane summer ***** family premium package in card ending in **** i want to cancel that...

GetHuman2045428's customer service issue with Spotify from January 2019

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The issue in GetHuman2045428's own words
Shane summer ***** family premium package in card ending in **** i want to cancel that and get a refund because i couldn't use that one anymore and had to make another account and am paying on that. Then for some reason the other account reactivated. I want to keep the package that i pay ** cents for the first * months and then **.** after. I want a refund of the **.** on the card i have and cancel that account and keep my other one.
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Customer service issue
Reported by GetHuman2045428
Jan 26th, 2019 - 3 mons ago
I have an issue with Spotify too
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Seen by 3 customers so far
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GetHuman2045428 started working on this issue
Jan 26th 7:06pm