This is on the newest version of the iPad Air:*Up until just a few days ago, when I had...
GetHuman1975110's customer service issue with Spotify from January 2019
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The issue in GetHuman1975110's own words
This is on the newest version of the iPad Air:*Up until just a few days ago, when I had one my own playlists that I had created opened, whereby there was a list of maybe ** songs in a row on the left-hand side. On the right side there were three dots (corresponding with each song) and when you click on those they gave you options to save into a playlist and others. In the very top right you could click on three dots and this time you could edit the playlist itself. This is still intact.**But, on that very same page, on the very bottom left there used to be a upward facing arrow which, when you clicked on, the song would come up that was playing in that moment along with the album cover above, and a set of control options below. In the control area, there was a scrollbar that allowed you to go to any place in the song. There was a pause*start button and you could jump to the next recording or to the last. Now, the little arrow in the left-hand corner is a heart shaped logo and when you click on it it seems to “save“ the song to somewhere.**None of these other important features seem to be available anymore, and I’m really concerned because it was one of my favorite modes of being able to select new music to add to my collection.**Now maybe that feature can be accessed in a different way – if so, please help me understand how to use it properly.**In fact, I’m already looking for another music streaming service if Spotify doesn’t correct this soon.
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