i have a problem. me and my sister share a house. I live upstairs and she lives downsta...

GetHuman-koulis's customer service issue with Spotify from December 2018

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The issue in GetHuman-koulis's own words
i have a problem. me and my sister share a house. I live upstairs and she lives downstairs. we are both technically challenged. I have a spotify account and use my desk top as my stereo upstairs. I purchased a google home for my sister and her daughter hooked it up last night but we synced her with my spotify so she would have a playlist to listen to. she has no computer or cellphone so the app was downloaded on my phone. the problem is we can't listen to our own playlists at the same time. when I play a song it cuts off her song and plays my music downstairs. how can we get around this... so we can both have access to spotify but can listen through our own devices at the same time? I also just received an ipod touch for xmas so I can play my spotify music in my car. so when I get this device set up, how will that work? Does my sister need her own spotify account and can we have * accounts at the same address and on the same phone? please advise... thank you

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Spotify

Customer service issue
Reported by GetHuman-koulis
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 21415 others
0 customers following this

Timeline

GetHuman-koulis started working on this issue
Dec 25th, 2018 9:30pm

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