Hello Spotify Support,**Please Help! I can't add family members to my Spotify account...

GetHuman-sharifba's customer service issue with Spotify from December 2018

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The issue in GetHuman-sharifba's own words
Hello Spotify Support,**Please Help! I can't add family members to my Spotify account. I've already submitted a tech support ticket a week ago, regarding my family plan not allowing family members to join. They all live in this house and have it as their permanent address.**I signed up for a family account and my wife Kanae Kidaka Bari: *****@***.com**She Can't access her account via the email invite after multiple attempts. She was traveling in Japan with my daughter when I sent her the invite. She has been back for weeks though now.*Now it doesn't let me link the accounts at all.**The same problem happened with My Sister - Kirran Bari & My Sister's Fiance - Nate Floyd:******@***.com & *****@***.com**Please call me or send me an email because I haven't received a response. Thank you. **I'd like to change my email to *****@***.com as well if possible. I don't check my hotmail account often.**Sharif Bari******@***.com******@***.com*Mobile - ***.***.****

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Spotify

Customer service issue
Reported by GetHuman-sharifba
Dec 12th, 2018 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 20582 others
1 customer following this

Timeline

GetHuman-sharifba started working on this issue
Dec 12th, 2018 11:09pm
GetHuman-sharifba shared this issue with others over email
Dec 12th, 2018 11:09pm