First of all, I would just like to say, that you have the WORST customer service protoc...

GetHuman-sabygayl's customer service issue with Spotify from December 2018

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The issue in GetHuman-sabygayl's own words
First of all, I would just like to say, that you have the WORST customer service protocol ever. I am LOCKED OUT of my account for DAYS now. I have emailed the information needed to my last representative and I have not gotten a response. My account was first of all, hacked, then I haven’t received an ounce of help, and there’s no number to call to get immediate help. I just want my Spotify back but I am TRULY considering just getting Apple Music after waiting so long after getting hacked. I just want my account access back and the person who hacked my account OUT OF IT.
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Spotify

Customer service issue
Reported by GetHuman-sabygayl
Dec 8th, 2018 - 5 mons ago
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GetHuman-sabygayl started working on this issue
Dec 8th, 2018 3:02pm