Hello, *I’m a Spotify premium customer and recently there was a charge of $**.** to my...

GetHuman-jayadaws's customer service issue with Spotify from December 2018

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The issue in GetHuman-jayadaws's own words
Hello, *I’m a Spotify premium customer and recently there was a charge of $**.** to my account for a monthly fee. My account at the time was negative due to a previous fee, I don’t understand how your company could charge me $**.** from an empty account. I will delete my Spotify completely due to the fact the my account is now -$** from overdraft and Spotify. This is ridiculous, and the fact that you don’t even have a physical phone number is even more incompetent. I want a response within the next day or I’ll just delete my Spotify.
GetHuman-jayadaws did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman-jayadaws
Dec 7th, 2018 - 6 mons ago
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Seen by 6 customers so far
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GetHuman-jayadaws started working on this issue
Dec 7th, 2018 9:07pm