I signed up for a spotify free trial november *. Before the trial ended, on December...

GetHuman-lucybar's customer service issue with Spotify from December 2018

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The issue in GetHuman-lucybar's own words
I signed up for a spotify free trial november *. Before the trial ended, on December *st they charged $**.** for a family plan to my bank account. I DID NOT ORDER THE FAMILY PLAN. I am single!!! **I cancelled the account before the end of the free trial but they still took the payment from my account. **I want a refund. Correct your error. Return $**.** and credit my bank account. **My bank is disputing the charges and I'm waiting for the refund. **Thank you. Lucy Barber
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Customer service issue
Reported by GetHuman-lucybar
Dec 7th, 2018 - 6 mons ago
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GetHuman-lucybar started working on this issue
Dec 7th, 2018 7:52pm