Yes I have ran out of Spotify premium. I went to the online site on my account And tr...
GetHuman-bichaswe's customer service issue with Spotify from December 2018
Help with my Spotify issue
First: share to improve GetHuman-bichaswe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bichaswe's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bichaswe will want to follow the link below to head to their help center. We will check on GetHuman-bichaswe later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bichaswe may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-bichaswe's own words
Yes I have ran out of Spotify premium. I went to the online site on my account And tried to re-pay for it so I could get my Spotify premium back. When I put all the information in it keeps saying payment failed I have already tried updating my card on the online Spotify and everyth and tried to re-pay for it so I could get my Spotify premium back. When I put all the information in it keeps saying payment failed I have already tried updating my card on the online Spotify and my card works on any other site except this one this is ridiculous How do I get my Spotify premium back and why is it not taking my card. And h how do I get my Spotify premium back and why is it not taking my card. And yes I have already called the bank.
GetHuman-bichaswe did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-bichaswe fixed the problem
We are waiting for GetHuman-bichaswe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.