My boyfriend accidentally logged out of his account on Spotify and now he can't get bac...
GetHuman-siswebb's customer service issue with Spotify from December 2018
Help with my Spotify issue
First: share to improve GetHuman-siswebb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-siswebb's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-siswebb will want to follow the link below to head to their help center. We will check on GetHuman-siswebb later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-siswebb may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-siswebb's own words
My boyfriend accidentally logged out of his account on Spotify and now he can't get back in, because the email he used was for highschool he made his account in **** and that email hasn't been used in years and has probably been terminated, he doesn't remember his password for it because it has been such a long time, he made a new account but he needs to cancel his Spotify premium on his previous account I've been looking for a number to call but I can't find one and None of the categorys fit with what my problem is he doesn't know what to do and he wants to use the knew account and put premium on that one or just get back into his old one because he is not able I would appreciate feed back as to how. I can go about giving him the directions to doing so since his hard earned money is involved
GetHuman-siswebb did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-siswebb fixed the problem
We are waiting for GetHuman-siswebb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.