My boyfriend accidentally logged out of his account on Spotify and now he can't get bac...

GetHuman-siswebb's customer service issue with Spotify from December 2018

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The issue in GetHuman-siswebb's own words
My boyfriend accidentally logged out of his account on Spotify and now he can't get back in, because the email he used was for highschool he made his account in **** and that email hasn't been used in years and has probably been terminated, he doesn't remember his password for it because it has been such a long time, he made a new account but he needs to cancel his Spotify premium on his previous account I've been looking for a number to call but I can't find one and None of the categorys fit with what my problem is he doesn't know what to do and he wants to use the knew account and put premium on that one or just get back into his old one because he is not able I would appreciate feed back as to how. I can go about giving him the directions to doing so since his hard earned money is involved
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Spotify

Customer service issue
Reported by GetHuman-siswebb
Dec 7th, 2018 - 6 mons ago
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GetHuman-siswebb started working on this issue
Dec 7th, 2018 5:04am