Well signing up for Spotify I was charged $*.** for my * monthes. I then go to sign up...

GetHuman-dellemai's customer service issue with Spotify from December 2018

Help with my Spotify issue
The issue in GetHuman-dellemai's own words
Well signing up for Spotify I was charged $*.** for my * monthes. I then go to sign up for family premium supposed to get * months free trial and I get charge **.** plus tax for total of $**.**. in the meantime while I'm trying to resolve this issue of being charged for a trial my bank tells me that there is a second attempt to charge another $**.** from Spotify I don't have the money in my account for that because spotify's already took my money un righteously. please help me resolve this issue and get my bank credited and stop the attempts of charging my bank account .I have not even been able to use the Spotify app or music thing yet because I'm still in the process of trying to get my money back that was charged unrightfully
GetHuman-dellemai did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-dellemai fixed the problem
We are waiting for GetHuman-dellemai to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-dellemai
Dec 6th, 2018 - 2 mons ago
I have an issue with Spotify too
Seen by 4 customers so far
Similar issue to 19986 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman-dellemai started working on this issue
Dec 6th, 2018 12:24am
GetHuman-dellemai indicated the issue is not fixed yet.
Dec 6th, 2018 12:25am