I’ve noticed this more than once, and have tried to fix it but I can’t get the issue re...

GetHuman-larshel's customer service issue with Spotify from December 2018

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The issue in GetHuman-larshel's own words
I’ve noticed this more than once, and have tried to fix it but I can’t get the issue resolved. I have had Spotify premium for students, so I should only be charged *.** per month. I have been charged *.** and *.** quite a few times and I’m unsure why. I do not have any other Spotify accounts because I have typed in every email I can’t think of, besides the one I know has an account associated with, and it says there isn’t an account with any of those addresses. I would like to know why I get charged double because I really do enjoy Spotify and if I could possibly get refunded as well for atleast one or two of the times. Thank you.
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Spotify

Customer service issue
Reported by GetHuman-larshel
Dec 3rd, 2018 - a mon ago
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Timeline
GetHuman-larshel started working on this issue
Dec 3rd, 2018 6:02pm