I signed up for premium family Spotify today and paid by my credit card. I downloaded a...

GetHuman-saedgell's customer service issue with Spotify from December 2018

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The issue in GetHuman-saedgell's own words
I signed up for premium family Spotify today and paid by my credit card. I downloaded app on my phone but when I did was in one of my kids names? I assume was bc she previously used my phone once on car trip using Spotify? I now have paid and she as minor is primary person on account and I’m user and I can’t get her off my phone!! I can’t log onto phone with a different account and I can’t change me as primary person on account. I’m screwed with all her music which is why I wanted Spotify I already have thus issue with iTunes. If this is what I will have to deal with I’m cancelling first thing Monday morning to reverse charges unless resolved today
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Spotify

Customer service issue
Reported by GetHuman-saedgell
Dec 2nd, 2018 - 6 mons ago
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GetHuman-saedgell started working on this issue
Dec 2nd, 2018 3:34pm