My Spotify account was hacked. I received an email from you all indicating that I chang...

GetHuman1649732's customer service issue with Spotify from November 2018

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The issue in GetHuman1649732's own words
My Spotify account was hacked. I received an email from you all indicating that I changed my email account to *****@***.com which isn’t the case. My email is B*****@***.com. I cannot access my account or listen to music. I do not know how this happened. How can we resolve this issue and keep my account with all of my playlists? For faster response you can contact me on my business email that I put below. Thanks!
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Spotify

Customer service issue
Reported by GetHuman1649732
Nov 28th, 2018 - 9 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Timeline
GetHuman1649732 started working on this issue
Nov 28th, 2018 11:49pm