Some one braeked in into my account, I cannot connect to my account and even reset password as changed email not exist any more.
GetHuman-andriusl's customer service issue with Spotify from November 2018
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The issue in GetHuman-andriusl's own words
connect to my account. without success.*reset account. without success. such email not exist... ... Some one braeked in into my account, I cannot connect to my account and listen music. I received e-mail like this:*We wanted to let you know that the email address on your Spotify account has changed recently. *Your previous email address was: *****@***.com**It's now: *****@***.com
I am helpless and cannot do anything to get back my stolen account.
It would be grateful to have quick response in case of trouble. It is very annoying when you are unable get service you have payed.
I am customer since ****. Paying monthly and expecting good service and secure account.
Sent e-mail as soon received notification that account e-mail was changed. Jus responded to the link in the e-mail message and said it wasn't me.
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