I have had spotify for a few years and recently changed debt cards I let it run out of...

GetHuman-chazz_sc's customer service issue with Spotify from November 2018

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The issue in GetHuman-chazz_sc's own words
I have had spotify for a few years and recently changed debt cards I let it run out of premium and go back to the free version waited for the *st of the month and signed back up so I could keep my bill to spotify the same as it always has been on the **th of this month is was asking me to pay again which It wasn't the *st yet. I put money into my account yesterday in order to pay another bill and woke up this morning to spotify taking $** not $** this time now I'm unable to pay the other bill with the money that's in my account because spotify charged me early and charged me for to much. Why is it doing this and charging so much if this continues you I'm done with spotify.
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Spotify

Customer service issue
Reported by GetHuman-chazz_sc
Nov 28th, 2018 - 9 mons ago
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Seen by 4 customers so far
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GetHuman-chazz_sc started working on this issue
Nov 28th, 2018 5:04pm