I have had spotify for a few years and recently changed debt cards I let it run out of...

GetHuman-chazz_sc's customer service issue with Spotify from November 2018

19332 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-chazz_sc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chazz_sc's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chazz_sc will want to follow the link below to head to their help center. We will check on GetHuman-chazz_sc later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-chazz_sc may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-chazz_sc's own words
I have had spotify for a few years and recently changed debt cards I let it run out of premium and go back to the free version waited for the *st of the month and signed back up so I could keep my bill to spotify the same as it always has been on the **th of this month is was asking me to pay again which It wasn't the *st yet. I put money into my account yesterday in order to pay another bill and woke up this morning to spotify taking $** not $** this time now I'm unable to pay the other bill with the money that's in my account because spotify charged me early and charged me for to much. Why is it doing this and charging so much if this continues you I'm done with spotify.
GetHuman-chazz_sc did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-chazz_sc fixed the problem
We are waiting for GetHuman-chazz_sc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chazz_sc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chazz_sc
Nov 28th, 2018 - 9 mons ago
I have an issue with Spotify too
Not resolved
Seen by 4 customers so far
Similar issue to 19332 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-chazz_sc started working on this issue
Nov 28th, 2018 5:04pm