I registered the spotify premium for * Pesos for * months and my spotify premium was su...
GetHuman-isabelaj's customer service issue with Spotify from November 2018
Help with my Spotify issue
First: share to improve GetHuman-isabelaj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-isabelaj's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-isabelaj will want to follow the link below to head to their help center. We will check on GetHuman-isabelaj later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-isabelaj may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-isabelaj's own words
I registered the spotify premium for * Pesos for * months and my spotify premium was successfuly updated. But when I saw the receipt sent by spotify through my email, I was charged *** Pesos. And when I saw my Username in spotify, and the username in the receipt, it was different. Please fix this.
GetHuman-isabelaj did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-isabelaj fixed the problem
We are waiting for GetHuman-isabelaj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.