Okay, so I contacted to help service and was in a chat with a guy to help me with the f...

GetHuman-cmmills's customer service issue with Spotify from November 2018

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The issue in GetHuman-cmmills's own words
Okay, so I contacted to help service and was in a chat with a guy to help me with the fact that somehow my plan was changed to a family plan but I am on the student plan and have been for a while. My ** month subscription was not up yet and I was not the one to change my account to a family plan and I was charged $** extra this month. When the customer service chat asked for me to get information to assure that I am the rightful owner of the account, it glitched and shut me out of my account and I can no longer log into the service at all.
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Customer service issue
Reported by GetHuman-cmmills
Nov 27th, 2018 - 9 mons ago
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GetHuman-cmmills started working on this issue
Nov 27th, 2018 7:53pm