I do not have a account with Spotify nor do I want to. and now for the second month in...

GetHuman1636236's customer service issue with Spotify from November 2018

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The issue in GetHuman1636236's own words
I do not have a account with Spotify nor do I want to. and now for the second month in a row Spotify has decided to charge me for a prime membership for no apparent reason. and now my American Express card is telling me that they can't refund the money you have to do it and you can keep it up seven days. And being you don't have a phone number where I can actually talk to a human I have no choice but to write you emails and a post about my entire adventure to my **** Facebook fans oh did I mention Twitter fans to? This is ridiculous I want my freaking money back
GetHuman1636236 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman1636236
Nov 27th, 2018 - 9 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
Similar issue to 19195 others
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Timeline
GetHuman1636236 started working on this issue
Nov 27th, 2018 1:30pm