I have a Spotify premium account. I got new phone and forgot email I used to create pr...

GetHuman-dougmcol's customer service issue with Spotify from November 2018

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The issue in GetHuman-dougmcol's own words
I have a Spotify premium account. I got new phone and forgot email I used to create premium account. I have a free Spotify account logged in through Facebook. I am being charged for premium which I have no access to. I need help gaining access because I like service. I want to be able to use premium or cancel it so I can open new premium account. Any help with situation would be greatly appreciated.
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Spotify

Customer service issue
Reported by GetHuman-dougmcol
Nov 27th, 2018 - 9 mons ago
I have an issue with Spotify too
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Seen by 6 customers so far
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Timeline
GetHuman-dougmcol started working on this issue
Nov 27th, 2018 12:29am