I originally signed up for the student premium account and was being charged $*.** per...

GetHuman1627576's customer service issue with Spotify from November 2018

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The issue in GetHuman1627576's own words
I originally signed up for the student premium account and was being charged $*.** per month, however I just noticed that I have been charged $**.** since *******. If I needed to update my account to still show I was a student, I didn't get any notification for that. I am requesting that I get a refund for the months that I was charged incorrectly. With that being said, the card that I currently have on file is closing and It would need to be refunded to a new account. Please let me know if this is a possibility due to the fact that I was charged incorrectly.
GetHuman1627576 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman1627576
Nov 26th, 2018 - 10 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Timeline
GetHuman1627576 started working on this issue
Nov 26th, 2018 3:31pm