My fiance has a Premium account and he wants to add me as a user under his account for...

GetHuman-jnaytina's customer service issue with Spotify from November 2018

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The issue in GetHuman-jnaytina's own words
My fiance has a Premium account and he wants to add me as a user under his account for a extra fee every month. However your website and the emails I get will not let me join his account. We dont know what to do. We have tried everything, reading your help page and watching people on YouTube do it, but we cant seem to get the same results as they do. Please help! The email invitations do not work.. I would like to talk to someone about this!! Please and thank you!
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Spotify

Customer service issue
Reported by GetHuman-jnaytina
Nov 24th, 2018 - 10 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-jnaytina started working on this issue
Nov 24th, 2018 3:22pm