Our son is out of the country for two years and forgot to turn off his Spotify. I would like to be able to do that. Can you call me my number is ***-***-**** or my email is *****@***.com There is Money being taken out of his account monthly and it needs to stop. Please call me or text me or email me. Thank you. Angela Martin

GetHuman-algossar's customer service issue with Spotify from November 2018

10 views | 17704 similar | 0 following
Help with my Spotify issue
GetHuman-algossar's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-algossar will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-algossar can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-algossar's own words
I’m trying to discontinue his service because he doesn’t use this phone anymore. He is out of the country for two years. ... How are son left onto an LDS mission to Peru and July for two years and cannot take his phone or have phone service there we need to cancel his Spotify account. He hasn’t used it since July if there’s anyway we can get reimbursed for August September and October and November we would appreciate it . His name is Jay JOHNATHAN Martin and his phone number is ***-***-****. My email is *****@***.com And my phone number is ***-***-****. My name is Angela Martin and I am John’s mother. Please contact me as soon as possible.
I’m trying to discontinue his service because he doesn’t use this phone anymore. He is out of the country for two years.
We like Spotify. We use Spotify but this particular account needs to be closed.
We like Spotify. We use Spotify but this particular account needs to be closed.
I don’t know how to contact Spotify since they don’t have a phone number. It’s frustrating trying to get a response.
How GetHuman-algossar fixed the problem

We are waiting for GetHuman-algossar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-algossar fixes it.
This email address isn't valid

Spotify

It is Spotify service to his phone which was phone number ***-***-**** his name is Johnathan Martin.
Customer service issue
Reported by GetHuman-algossar
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 17704 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman-algossar started working on this issue
Nov 9th, 2018 2:52am
GetHuman-algossar indicated the issue is not fixed yet.
Nov 12th, 2018 8:53pm
GetHuman-algossar indicated the issue is not fixed yet.
Nov 12th, 2018 10:38pm
GetHuman-algossar indicated the issue is not fixed yet.
Nov 12th, 2018 10:40pm
GetHuman-algossar indicated the issue is not fixed yet.
Nov 15th, 2018 1:12am
GetHuman-algossar indicated the issue is not fixed yet.
Nov 15th, 2018 1:18am