The issue is again the credit card I was using was my mothers who thought she was being...
GetHuman1519846's customer service issue with Spotify from November 2018
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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1519846 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1519846 can let us know if they help or not.
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The issue in GetHuman1519846's own words
The issue is again the credit card I was using was my mothers who thought she was being charged for something she wasn’t using so she cancelled it. When she realized it was mine, she got them to put it back on her credit card. I have the order number and everything where Spotify sent me. I am now being billed for it but every time I go to the link on my email it says no longer valid. I have contacted my service provider and done everything possible. As a Spotify customer for three years it is very disheartening to know I cannot access my music which has over **** songs on it and I CANNOT EVEN ACCESS IT. I am so frustrated and this is leaving me where I completely have no respect for this company who doesent even have a phone number to contact them. This is the *rd time I have tried this get human thing with no results....
GetHuman1519846 did not yet indicate what Spotify should do to make this right.
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