The issue is again the credit card I was using was my mothers who thought she was being...

GetHuman1519846's customer service issue with Spotify from November 2018

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The issue in GetHuman1519846's own words
The issue is again the credit card I was using was my mothers who thought she was being charged for something she wasn’t using so she cancelled it. When she realized it was mine, she got them to put it back on her credit card. I have the order number and everything where Spotify sent me. I am now being billed for it but every time I go to the link on my email it says no longer valid. I have contacted my service provider and done everything possible. As a Spotify customer for three years it is very disheartening to know I cannot access my music which has over **** songs on it and I CANNOT EVEN ACCESS IT. I am so frustrated and this is leaving me where I completely have no respect for this company who doesent even have a phone number to contact them. This is the *rd time I have tried this get human thing with no results....

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Spotify

Customer service issue
Reported by GetHuman1519846
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 17663 others
0 customers following this

Timeline

GetHuman1519846 started working on this issue
Nov 8th, 2018 6:45pm

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