I have been a long time group package user of spotfy with * accounts attached to my pro...

GetHuman-dtakthom's customer service issue with Spotify from November 2018

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The issue in GetHuman-dtakthom's own words
I have been a long time group package user of spotfy with * accounts attached to my profile.**My ACCOUNT: *****@***.com *Passward: Tracker****Recently I had an issue with my payment on my credit card and was notified of a missed payment as such I attempted to provide an additional credit card for that payment but somehow my account got messed up and spotify only charged me for the basic $*.** package...when Spotify should have taken $**.** for the group package**As such my sons account and my wife's account both are cut off my group account !!!**How can spotify correct this issue and get me back on a group plan using all * users under my account???**Please contact me with a resolve!!!**Thank you

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Spotify

Customer service issue
Reported by GetHuman-dtakthom
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 17643 others
0 customers following this

Timeline

GetHuman-dtakthom started working on this issue
Nov 8th, 2018 3:41pm

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