My son set up the free Spotify trial and never cancelled it and I have been being charg...
GetHuman-bhappyk's customer service issue with Spotify from November 2018
Help with my Spotify issue
First: share to improve GetHuman-bhappyk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bhappyk's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bhappyk will want to follow the link below to head to their help center. We will check on GetHuman-bhappyk later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bhappyk may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-bhappyk's own words
My son set up the free Spotify trial and never cancelled it and I have been being charged every month for quite a long time and need to get a refund on it and cancel my Spotify account or his I should say don't know info or anything my oldest my bill help me find that out but I just know my phone number or my account it's coming out of to be able to help you find it but I am expecting a full refund there for because I never wanted it or ask for it or sign up for it
GetHuman-bhappyk did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-bhappyk fixed the problem
We are waiting for GetHuman-bhappyk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.