I am charged for two separate accounts through Spotify, one is a $*.** charge and the o...

GetHuman-alweitne's customer service issue with Spotify from November 2018

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The issue in GetHuman-alweitne's own words
I am charged for two separate accounts through Spotify, one is a $*.** charge and the other is for $*.**. I tried canceling these a while back and for whatever reason it either did not get cancelled properly or was reinitiated without my consent. I would appreciate the opportunity to recover some of the money that we've spent over the past few months thinking that the accounts were cancelled. But if nothing else, I need to cancel both accounts as soon as possible. To my knowledge, I tried to cancel these in May of this year.
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Spotify

Customer service issue
Reported by GetHuman-alweitne
Nov 2nd, 2018 - 2 mons ago
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GetHuman-alweitne started working on this issue
Nov 2nd 9:57pm