I had a premium account on an old email address that I deleted and Spotify logged me ou...

GetHuman-kyletitu's customer service issue with Spotify from November 2018

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The issue in GetHuman-kyletitu's own words
I had a premium account on an old email address that I deleted and Spotify logged me out of my profile. I don’t remember my login information for Spotify and the email connected to the account is deleted. I have a new free account under a different email address but I just realized that I’m still being charged *.** a month for the account I can’t access. I would like to cancel the subscription to the old account please.
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Customer service issue
Reported by GetHuman-kyletitu
Nov 2nd, 2018 - a mon ago
I have an issue with Spotify too
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Seen by 2 customers so far
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GetHuman-kyletitu started working on this issue
Nov 2nd 12:20am