Hi, I got an invite to be part of a relative's family plan. After a week of being on th...

GetHuman-aishanec's customer service issue with Spotify from November 2018

1 view
 | 
17071 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-aishanec's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-aishanec got the right customer help using our suggestion.
Before contacting them, items GetHuman-aishanec may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-aishanec's own words
Hi, I got an invite to be part of a relative's family plan. After a week of being on the family plan I was asked to confirm my address. After confirming my address I got a message saying the my address couldn't be verified. All of us use the same address but only my account was changed back to Spotify Free. The account owner sent another but when I tried to join the plan I keep getting the message that "You're unable to join this Family plan."*Please help me with this issue as I've been trying for two days now.
GetHuman-aishanec did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-aishanec fixed the problem
We are waiting for GetHuman-aishanec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-aishanec fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-aishanec
Nov 1st, 2018 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 17071 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aishanec started working on this issue
Nov 1st 9:35am