I received an email from “ID APP” which indicated I had paid for a Spotify one year su...

GetHuman1397006's customer service issue with Spotify from October 2018

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The issue in GetHuman1397006's own words
I received an email from “ID APP” which indicated I had paid for a Spotify one year subscription in the amount $***.** when in fact I did no such thing and do not have an account with you. Is this a phishing scam?Listed below is the email I received.**Subscription Confirmation**Spotify Premium (* year)*$***.***This email confirms your subscription purchase:**Date of Purchase**** October *****Subscription**Spotify Premium*Content Provider**Spotify.*Duration*** year*Price**$***.***Payment Method**Credit Card*You are in charged for your subscription. Once it ends, your subscription will renew at $***.** unless you cancel by October **, ****.**To learn more or cancel, review your subscription**Regards,*The Spotify Team**For answers to frequently asked questions, visit Apple Support.**Apple ID Summary Terms of Sale Privacy Policy**Copyright * ****

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Spotify

Customer service issue
Reported by GetHuman1397006
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 16313 others
0 customers following this

Timeline

GetHuman1397006 started working on this issue
Oct 23rd, 2018 2:58pm

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