I am a student and have an account at Spotify (*****@***.com). I was trying to look at...

GetHuman1377005's customer service issue with Spotify from October 2018

15984 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman1377005's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1377005's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1377005 will want to follow the link below to head to their help center. We will check on GetHuman1377005 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1377005 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1377005's own words
I am a student and have an account at Spotify (*****@***.com). I was trying to look at the Showtime that said * day trial. So I logged in and it said my * day trial began and after * days id be charged $**.** (I think that was the price). I didntbwant to begin my trial yet until after school break. Also, I had thought Showtime was at a discounted rate? I would like to know if the free trial can be canceled and reset so that I may use it at another time? I have not used it to watch any shows. Thank you. Tanya Page , Peoria, IL
GetHuman1377005 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1377005 fixed the problem
We are waiting for GetHuman1377005 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman1377005 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1377005
Oct 19th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 15984 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1377005 started working on this issue
Oct 19th, 2018 6:02pm