Good day I am a reshearcher hoping to get some information on the services you offer...

GetHuman1373860's customer service issue with Spotify from October 2018

Help with my Spotify issue
The issue in GetHuman1373860's own words
Good day I am a reshearcher hoping to get some information on the services you offer. We have been given a grant to study various effects of music on students. We will be giving students accounts to a streaming service and asking them to play certain genras for various lengths of time and record certan behaviors and be tested. The duration will be * months unless signifigant results are found in which case the study will be extended by an aditional * months. We will be testing *** students. The grant funds have restrictions on how it may be dispersed. Because of this the accounts will all be payed from a single account. I am wondering if this is possible. Also is their a way to track time spent listening to ensure the students are infact listening for their designated time. Thank you for the time and hope to hear back soon.
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Spotify

Customer service issue
Reported by GetHuman1373860
Oct 19th, 2018 - a mon ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 15943 others
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Timeline
GetHuman1373860 started working on this issue
Oct 19th 3:30am
GetHuman1373860 indicated the issue is not fixed yet.
Oct 20th 5:34am