I was on my firestick and i was trying to click on a movie and it asked for my credit c...
GetHuman1373322's customer service issue with Spotify from October 2018
Help with my Spotify issue
First: share to improve GetHuman1373322's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1373322's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1373322 will want to follow the link below to head to their help center. We will check on GetHuman1373322 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1373322 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1373322's own words
I was on my firestick and i was trying to click on a movie and it asked for my credit card information and it said that it would be free the credit card information was if I wanted to keep the prescription I do not want to do anything because it did not show the movie and I did not get any movie from that website so I would like my money reversed back to my card and my credit card information erased deleted from your files. I am very upset it's not supposed to take my money from my card my name is Yolanda Williams my phone number is four three two *** ****
GetHuman1373322 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1373322 fixed the problem
We are waiting for GetHuman1373322 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.