Hi, I just cancelled my Spotify premium subscription. I didn’t think that I was still s...

GetHuman-carcione's customer service issue with Spotify from October 2018

15890 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-carcione's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carcione's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carcione will want to follow the link below to head to their help center. We will check on GetHuman-carcione later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-carcione may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-carcione's own words
Hi, I just cancelled my Spotify premium subscription. I didn’t think that I was still subscribed until I just saw that I was charged. I cancelled the membership immediately as I don’t use Spotify. As a typical college student, a $** hit is somewhat significant to me right now. If at all possible, may I request a refund for the Spotify premium subscription that was auto-billed to me? It renewed yesterday and I caught the charge today and figured I may as well try and reach out. **Thank you,*Tanner Carcione*(Spotify account tannercarcione)
GetHuman-carcione did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-carcione fixed the problem
We are waiting for GetHuman-carcione to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-carcione fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carcione
Oct 18th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 15890 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-carcione started working on this issue
Oct 18th, 2018 5:47pm