Sono in possesso di un account Spotify Premium for Family, questo mese il ***** mi son...

GetHuman-rigatod's customer service issue with Spotify from October 2018

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The issue in GetHuman-rigatod's own words
Sono in possesso di un account Spotify Premium for Family, questo mese il ***** mi son stati accreditati **.**€ da parte di spotify ma in data ***** l'account continuava a risultare non pagato e dunque in versione free. Oggi guardando il conto ho notato un secondo accredito da **.**€ sempre da parte di spotify e di fatti oggi l'account non risulta pi* essere free, bens* ora risulta premium, il problema sta in questo doppio pagamento mensile che mi * stato accreditato.*Non trovando un contatto per l'assistenza sul sito ufficiale di spotify come posso risolvere questo problema.
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Spotify

Customer service issue
Reported by GetHuman-rigatod
Oct 18th, 2018 - a mon ago
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GetHuman-rigatod started working on this issue
Oct 18th 5:16pm