Sono in possesso di un account Spotify Premium for Family, questo mese il ***** mi son...

GetHuman-rigatod's customer service issue with Spotify from October 2018

1 view
15880 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-rigatod's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rigatod's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rigatod will want to follow the link below to head to their help center. We will check on GetHuman-rigatod later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rigatod may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-rigatod's own words
Sono in possesso di un account Spotify Premium for Family, questo mese il ***** mi son stati accreditati **.**€ da parte di spotify ma in data ***** l'account continuava a risultare non pagato e dunque in versione free. Oggi guardando il conto ho notato un secondo accredito da **.**€ sempre da parte di spotify e di fatti oggi l'account non risulta pi* essere free, bens* ora risulta premium, il problema sta in questo doppio pagamento mensile che mi * stato accreditato.*Non trovando un contatto per l'assistenza sul sito ufficiale di spotify come posso risolvere questo problema.
GetHuman-rigatod did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-rigatod fixed the problem
We are waiting for GetHuman-rigatod to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-rigatod fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rigatod
Oct 18th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 15880 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rigatod started working on this issue
Oct 18th, 2018 5:16pm