Active Duty Military Wife Removed From Account For Not Living At Same Address

GetHuman-coffmant's customer service issue with Spotify from October 2018

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The issue in GetHuman-coffmant's own words
Family plan is useless to me if I cannot add my blood family with the same last name that live at different houses. What else is the point? You have removed my wife who lives in a different state. Is she not my family? Am I penalized for not being to live with my wife right now? She is active duty military.
My wife is my family yet I cannot share an account with her?
Adding my wife to my family account.
This was done without my consent.
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Spotify

Family
Customer service issue
Reported by GetHuman-coffmant
Oct 15th, 2018 - 2 mons ago
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Seen by 8 customers so far
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Timeline
GetHuman-coffmant started working on this issue
Oct 15th 4:39pm