I cannot log in. The message that I am getting when requesting my login information sa...

GetHuman-bobbydod's customer service issue with Spotify from October 2018

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The issue in GetHuman-bobbydod's own words
I cannot log in. The message that I am getting when requesting my login information says that my email address is not associated with a Spotify account. This has been occurring for a long time and I am still being billed for the service. I have tried all standard remedies, but I think my problem is outside the boundaries of their coverage. Also, I have tried to connect via Facebook. There is an icon in my Apps associated with Facebook site. I’ve tried to create new account and I’m stuck at intro page that asks for * favorite bands. HELP!
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Spotify

Customer service issue
Reported by GetHuman-bobbydod
Oct 14th, 2018 - 2 mons ago
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GetHuman-bobbydod started working on this issue
Oct 14th 4:19pm