Songs loaded for my new record Electronic Hana by Hanogi Stone onto Spotify via radio a...

GetHuman-hanogist's customer service issue with Spotify from October 2018

2 views | 15365 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman-hanogist's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hanogist's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hanogist will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hanogist can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-hanogist may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-hanogist's own words
Songs loaded for my new record Electronic Hana by Hanogi Stone onto Spotify via radio also know as I was watching the list of my songs in Spotify and saw may versions of my songs load(there should be * songs and about ** or more songs loaded into my album on spotify and the names of the extra songs were names on songs I had loaded into radio airplay as test version and when the final version was made I deleted the test version songs within radio airplay but somehow it was those files that loaded into Spotify, I think I was logged into radioairply at the time the songs loaded into spotify, the songs should have been loaded from cdbaby where the correct versions reside. Can you cdbaby reload the final versions because the versions in there are not even mastered and are missing a lot of instrumental parts being unfinished test versions. Not sure how radio airplay versions loaded into spotify, I looked on my pc and these files are not on my pc but were songs that I originally loaded to radio airplay and then renames them, one for example is janValentine as an unfinished version of Valentine which is currently loaded in spotify as Valentine(wrong version which is unfinished and not mastered). Please have all songs reloaded from cdbaby. Also all the songs on the First album had these different versions listed, Please reload from cdbaby all of those songs for album First Things First so I have correct versions for all songs. Thanks

GetHuman-hanogist did not yet indicate what Spotify should do to make this right.

How GetHuman-hanogist fixed the problem

We are waiting for GetHuman-hanogist to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hanogist fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hanogist
Oct 13th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15365 others
0 customers following this


GetHuman-hanogist started working on this issue
Oct 13th, 2018 5:40am