Songs loaded for my new record Electronic Hana by Hanogi Stone onto Spotify via radio a...

GetHuman-hanogist's customer service issue with Spotify from October 2018

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The issue in GetHuman-hanogist's own words
Songs loaded for my new record Electronic Hana by Hanogi Stone onto Spotify via radio airplay.com also know as Jango.com. I was watching the list of my songs in Spotify and saw may versions of my songs load(there should be * songs and about ** or more songs loaded into my album on spotify and the names of the extra songs were names on songs I had loaded into radio airplay as test version and when the final version was made I deleted the test version songs within radio airplay but somehow it was those files that loaded into Spotify, I think I was logged into radioairply at the time the songs loaded into spotify, the songs should have been loaded from cdbaby where the correct versions reside. Can you cdbaby reload the final versions because the versions in there are not even mastered and are missing a lot of instrumental parts being unfinished test versions. Not sure how radio airplay versions loaded into spotify, I looked on my pc and these files are not on my pc but were songs that I originally loaded to radio airplay and then renames them, one for example is janValentine as an unfinished version of Valentine which is currently loaded in spotify as Valentine(wrong version which is unfinished and not mastered). Please have all songs reloaded from cdbaby. Also all the songs on the First album had these different versions listed, Please reload from cdbaby all of those songs for album First Things First so I have correct versions for all songs. Thanks
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Spotify

Customer service issue
Reported by GetHuman-hanogist
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 15365 others
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Timeline
GetHuman-hanogist started working on this issue
Oct 13th, 2018 5:40am