I was charged for at least * months and never signed up for spotify. I thought it might...

GetHuman-lauramig's customer service issue with Spotify from October 2018

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The issue in GetHuman-lauramig's own words
I was charged for at least * months and never signed up for spotify. I thought it might have been one of my children but, it was not. I don't have an account to log into to try to resolve this and when I call the phone number given to me by the cc company, it's a recording trying to get me to sign up for something. I would like a full refund unless you can show me that I somehow authorized this on my cc. I will then report it to the fraud department of my cc company in case someone has stolen my info. Thank you for your assistance.
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Customer service issue
Reported by GetHuman-lauramig
Oct 12th, 2018 - 2 mons ago
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GetHuman-lauramig started working on this issue
Oct 12th 9:42pm