I just got my bill and it said Spotify and it charged ** dollars and I wanted to know i...

GetHuman1334303's customer service issue with Spotify from October 2018

3 views
 | 
15317 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman1334303's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1334303's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334303 will want to follow the link below to head to their help center. We will check on GetHuman1334303 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1334303 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1334303's own words
I just got my bill and it said Spotify and it charged ** dollars and I wanted to know if that was a one time purchase or a monthly subscription and if it is a monthly subscription I would like to cancel it
GetHuman1334303 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1334303 fixed the problem
We are waiting for GetHuman1334303 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman1334303 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman1334303
Oct 12th, 2018 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 15317 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1334303 started working on this issue
Oct 12th 7:15pm