Dear Sir*Madam,**Last month I got a new phone and Spotify was unable to transfer my sav...
GetHuman-jesstos's customer service issue with Spotify from October 2018
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The issue in GetHuman-jesstos's own words
Dear Sir*Madam,**Last month I got a new phone and Spotify was unable to transfer my saved music and playlists across. Due to this I cancelled my subscription but have subsequently been charged double the usual price since then. I would be very grateful if you could change my payments so that I am no longer paying double what I should be and refund me the amount I was over charged this month.**Yours sincerely,**Jessica Tossell
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