Dear Sir*Madam,**Last month I got a new phone and Spotify was unable to transfer my sav...

GetHuman-jesstos's customer service issue with Spotify from October 2018

1 view
15173 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-jesstos's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jesstos's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jesstos will want to follow the link below to head to their help center. We will check on GetHuman-jesstos later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jesstos may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-jesstos's own words
Dear Sir*Madam,**Last month I got a new phone and Spotify was unable to transfer my saved music and playlists across. Due to this I cancelled my subscription but have subsequently been charged double the usual price since then. I would be very grateful if you could change my payments so that I am no longer paying double what I should be and refund me the amount I was over charged this month.**Yours sincerely,**Jessica Tossell
GetHuman-jesstos did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-jesstos fixed the problem
We are waiting for GetHuman-jesstos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-jesstos fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jesstos
Oct 11th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 15173 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jesstos started working on this issue
Oct 11th, 2018 2:32pm