I called ***-***-****, was put through a ridiculous verification process and then given...

GetHuman1285727's customer service issue with Spotify from October 2018

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The issue in GetHuman1285727's own words
Cancel the subscription ... I called ***-***-****, was put through a ridiculous verification process and then given a bogus number of ***-***-**** which NEVER transfers you to a live person. It just wants all your information to sign you up for an addiction network. Then I called the *** number back and was told to call again. I did and then was asked about DirecTV and Dish Network. I called a third time and was given ***-***-**** and they had no record of any account under my name. I want a refund of $**.** for the past three months and I never want to be billed again, nor do I wish to be billed for any sales pitches I was transferred to. Thank you!
This is the most ridiculous process I've ever been through!
Refund of the past three months
I've been a customer for years but I rarely use it
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Customer service issue
Reported by GetHuman1285727
Oct 8th, 2018 - 4 years ago
Seen by 2 customers so far
Similar issue to 14942 others
0 customers following this
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GetHuman1285727 started working on this issue
Oct 8th, 2018 7:09pm
GetHuman1285727 indicated the issue is not fixed yet.
Oct 8th, 2018 7:14pm