I called ***-***-****, was put through a ridiculous verification process and then given...

GetHuman1285727's customer service issue with Spotify from October 2018

2 views | 14942 similar | 0 following
Help with my Spotify issue
GetHuman1285727's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1285727 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1285727 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1285727's own words
Cancel the subscription ... I called ***-***-****, was put through a ridiculous verification process and then given a bogus number of ***-***-**** which NEVER transfers you to a live person. It just wants all your information to sign you up for an addiction network. Then I called the *** number back and was told to call again. I did and then was asked about DirecTV and Dish Network. I called a third time and was given ***-***-**** and they had no record of any account under my name. I want a refund of $**.** for the past three months and I never want to be billed again, nor do I wish to be billed for any sales pitches I was transferred to. Thank you!
This is the most ridiculous process I've ever been through!
Refund of the past three months
I've been a customer for years but I rarely use it
NO
How GetHuman1285727 fixed the problem

We are waiting for GetHuman1285727 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1285727 fixes it.
This email address isn't valid

Spotify

Spotify
Customer service issue
Reported by GetHuman1285727
Oct 8th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 14942 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman1285727 started working on this issue
Oct 8th, 2018 7:09pm
GetHuman1285727 indicated the issue is not fixed yet.
Oct 8th, 2018 7:14pm