Hello, my account had insufficient funds and I received a message to update billing inf...

GetHuman1219236's customer service issue with Spotify from September 2018

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The issue in GetHuman1219236's own words
Hello, my account had insufficient funds and I received a message to update billing information or I may loose my music..Money is there now can you reprocess?
GetHuman1219236 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman1219236
Sep 27th, 2018 - 23d ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 13938 others
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Timeline
GetHuman1219236 started working on this issue
Sep 27th 7:23pm